Privacy Policy

1. Information we collect

Information you provide, such as your name, email address, company, plan interest, message, location, availability, professional experience, professional links, scheduling details and other information shared during a conversation or application.

Technical information needed to deliver and protect the site, such as IP address, browser type, device, pages visited and basic server logs.

We do not ask for sensitive personal information through our forms. Please avoid including unnecessary confidential information.

2. How we use information

To respond to questions and requests; schedule calls; understand your needs; prepare proposals; provide and improve services; maintain site security; prevent misuse; comply with legal obligations; and protect our rights.

Where applicable, we process information to take steps at your request before a contract, perform a contract, pursue legitimate operational and security interests, comply with legal obligations or based on your consent.

3. Forms, scheduling and service providers

The website contact form is delivered through FormSubmit to the Vivalli team email. Scheduling is handled through Google services when you choose to book a call. We may also use providers for hosting, email, productivity, security and professional support.

These providers receive only the information needed to perform their services and process data under their own terms and policies. We do not sell personal information.

4. International transfers

Vivalli operates remotely, and some providers may process information in other countries. Where required, we use appropriate measures to protect information transferred internationally.

5. How long we keep information

We keep information only as long as needed for the purposes described in this policy. Inquiries that do not become an active relationship are generally kept for up to 24 months. Records connected to clients, contracts, payments or legal obligations may be retained longer when necessary.

6. Your rights

Depending on where you live, you may request access, correction, deletion, portability or restriction of your information, object to certain processing or withdraw consent. To make a request, email info@vivavirtuals.com. You may also complain to the data protection authority that applies to you.

7. Cookies and similar technologies

We do not currently use behavioral advertising cookies. Hosting and other essential providers may use logs or strictly necessary technologies for site operation, security and performance. If we add analytics or advertising tools, we will update this policy and any required controls.

8. Children

Vivalli’s website and services are intended for businesses and professionals and are not directed to children under 13. We do not knowingly collect information from children.

9. Security and changes

We use reasonable measures to protect personal information, but no online system is completely risk-free. We may update this policy when our services or practices change. The latest date will appear at the top of this page.

10. Contact

For privacy questions or requests, email info@vivavirtuals.com.